This printer stopped printing and showed a 49.0E00 error. Nothing different was being printed, and there was no indication before the failure.

After spending time with HP product tech support they told me that the 49 errors are a generic error that could mean a lot of things. However, they generally mean a bad print job.

In the end I had to go around to the computers that are set up to print to the 5550dn over the network and clear their print queues. Another way would have been to restart all of the computers that could connect to it.

Hope it helps.

Apple Happy Staff

I have a new problem with my printer that just started happening today, my ip address to the printer has mysteriously dissapeared and now I have no printer. I am running a iBook G4 30 gig hard drive, 256 mb Ram, and Mac OS X 10.3.9.

When using a network printer, it is always best to use IP addresses (LPR) not AppleTalk. AppleTalk is somewhat unreliable, but IP addresses are much more static and reliable.

In order to add a printer that is on the network, you first need to know the IP address. This can be pulled out of the printer by using the “Print Configuration” page on the printer. Each printer is different, so you may have to check online, or check your owners manual if you can’t find it through a menu on the printer. Some printers just need to have certain buttons pressed in a certain order, and some have a button on the network card you can push.

Once you have your IP address, it will look something like this 192.168.10.103. A sequence like this is usually standard from the factory. You can now create a new printer using the IP address.

To create a new printer in OS X, click the link.

To create a new printer is OS 9 or Classic, click the link.

Apple Happy Staff